Refund policy

Digital Product Policy

Due to the nature of digital products, all digital sales are final.

When purchasing digital products from Worthan Creations you agree that:

• All digital purchases are non-refundable
• Files cannot be returned or exchanged
• Downloads are delivered instantly

If you experience technical issues with your download, please contact us within 7 days of purchase.


Refunds, Returns & Exchanges (Physical Products)

Because many of our products are custom or personalized, the following policies apply:

We DO NOT offer refunds or exchanges for:

• Custom or personalized items
• Incorrect sizes ordered by the customer
• Color differences due to screen display
• Design choices selected by the customer

We WILL replace items if:

• The wrong item was sent
• The item arrived damaged or defective

To request a replacement, contact us within 3 days of delivery with:

• Your order number
• Photos of the item
• A description of the issue